Customer Service Executive

Kuala Lumpur, Malaysia

Job Description


Grow your career with us

You are on a journey to join a n exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you and exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Role Summary: Manage and coordinate suppliers to meet company\'s goals in regards to quality, delivery and cost. Achieve quality and productivity through implementation of quality strategies and programs. Maintain and establish proper documentation and quality specifications at suppliers\' premises.

Responsibilities:

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

Responsible for the monitoring of daily operation of sales administration and operational functions.

Process sales order with using SAP system.

Data entry, tracking and record-keeping in a sales-related environment

Maintain a systematic filing system and safe keeping of shipment documents.

Provide support on delivery schedules and monthly reports.

Assist in following-up on sales-related issues and complaints

Work closely with business managers to ensure all customer requirements are well-coordinated.

Monitor and keep track on goods delivery as per schedule.

Other ad hoc duties as assigned by business managers.

Requirements:

To be successful in this role, it is recommended that you should have the following skills and qualifications:

Degree / Diploma with a minimum of 1 \xe2\x80\x93 2 years related working experience, preferably in manufacturing industries. Experience in sales support role within the palm oil, oleochemical, petrochemical, or pharmaceutical industries is an advantage.

Preferably with experience in sales administration, customers liaison, export and shipping documentation, intercoms and preparation of reports.

Good team player and able to work under minimal supervision with a sense of urgency

Computer literacy and well-versed in Microsoft Office applications e.g. Excel, Words, PowerPoint.

Good track record of responsibility, resourceful and able to work independently.

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

Royal Golden Eagle

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Job Detail

  • Job Id
    JD939794
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned