Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Customer Service ExecutiveFollowMYR2,500 - MYR3,000 Per MonthKL City,Fewer than 40 applicants. You still have a chance!Posted a day ago xe2x80xa2 Closing 13 Feb 2025Fewer than 40 applicants. You still have a chance!SaveApplyRequirements

• Certificate/Diploma or higher.
• Minimum 3 years' experience.
• Training provided.
• Quick learner with a good attitude.
• Team player.
• Hardworking with a positive work ethic.
• Basic Microsoft Office skills.
• Strong interpersonal skills.
• Required language(s): English, Bahasa Malaysia

Responsibilities

• Manage customer inquiries through various communication channels.
• Offer detailed information about products and services.
• Efficiently process customer orders.
• Resolve customer concerns promptly.
• Document all customer interactions.
• Understand and meet customer needs for satisfaction.
• Establish strong relationships with customers through effective communication.
• Provide accurate information using appropriate methods.
• Achieve personal and team sales targets.
• Address customer complaints and ensure timely solutions.
• Maintain customer records and process accounts.
• Adhere to communication procedures and policies.
• Go above and beyond to engage with customers.
• Perform duties as assigned by the head of the department, with the nature of duties subject to change over time.
• Handle any ad-hoc duties assigned without prior notice.

Benefits

• Attractive Basic Salary
• EPF & SOCSO Contribution
• Commissions
• Medical Benefit
• Annual Leave
• Staff Purchase / Discount

Additional Benefits

• Training Provided
• 5 Working Days
• Staff Activities

SkillsCommunication Skills Problem-solving Skills PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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