Job Description

SRG Asia Pacific Hiring! Full Time Customer Service Executive (Mandarin & English) in WP Kuala Lumpur, Earn up to MYR 4,000 + commission - Ricebowl
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Customer Service Executive (Mandarin & English)
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MYR3,700 - MYR4,000 Per Month
Commission: MYR300 - MYR1,000
KL City,
Fresh Graduates
Fewer than 15 applicants. Your chances are good!
Posted 3 hours ago o Closing 13 Dec 2025
Fewer than 15 applicants. Your chances are good!
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Working Location Near Station

• Jalan Stesen Sentral 5 5 Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Requirements
What We're Looking For

• ? Fluent in Mandarin & English (spoken and written).?
• SPM / Diploma / Degree in any field -
• We value attitude over experience!?
• Fresh graduates are encouraged to apply - training provided.?
• Excellent communicator, empathetic listener, and natural problem solver.? Positive, resilient, and adaptable to fast-paced environments.? Able to multitask and stay organized under pressure.

Responsibilities
Be the Voice that Makes a Difference
Do you love connecting with people and helping them solve problems?Join our growing team as a Customer Service Executive, where every call, every email, and every smile makes an impact.
We're looking for someone with passion, professionalism, and a drive to deliver world-class service experiences - all while working in the heart of KL Sentral, surrounded by great energy, great people, and even better coffee .
What You'll Do

• Handle customer inquiries via phone and email - with warmth, clarity, and professionalism.
• Assist with product, account, or service-related questions while maintaining accuracy and empathy.
• Spot opportunities to improve the customer experience and take initiative to make IT happen.
• Work closely with your teammates to meet goals, share knowledge, and create wins together.
• Represent the brand with confidence and integrity across every interaction.

Benefits
Why You'll Love Working With Us

• Competitive salary + monthly incentives
• Medical & hospitalization coverage Full training provided - we invest in your growth
• Prime location in KL Sentral (easy access via MRT, LRT, KTM, Monorail, ERL)
• Fun, inclusive, and supportive work culture

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Allowance Provided
• EPF / SOCSO / PCB
• 5 Working Days
• Performance Bonus
• Training Provided
• Near to Public Transport

Skills
Communication Skills Empathy Conflict Resolution Customer Relationship Management (CRM) Problem-Solving Time Management Active Listening
Important Information
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Skills Required