Customer Service Executive (mandarin & English)

Kuala Lumpur, Malaysia

Job Description

SRG Asia Pacific Hiring! Full Time Customer Service Executive (Mandarin & English) in WP Kuala Lumpur, Earn up to MYR 4,000 + commission - Ricebowl
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Customer Service Executive (Mandarin & English)
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MYR3,700 - MYR4,000 Per Month
Commission: MYR300 - MYR1,000
KL City,
Fresh Graduates
Fewer than 15 applicants. Your chances are good!
Posted 3 hours ago o Closing 13 Dec 2025
Fewer than 15 applicants. Your chances are good!
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Working Location Near Station

  • Jalan Stesen Sentral 5 5 Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Requirements
What We're Looking For
  • ? Fluent in Mandarin & English (spoken and written).?
  • SPM / Diploma / Degree in any field -
  • We value attitude over experience!?
  • Fresh graduates are encouraged to apply - training provided.?
  • Excellent communicator, empathetic listener, and natural problem solver.? Positive, resilient, and adaptable to fast-paced environments.? Able to multitask and stay organized under pressure.
Responsibilities
Be the Voice that Makes a Difference
Do you love connecting with people and helping them solve problems?Join our growing team as a Customer Service Executive, where every call, every email, and every smile makes an impact.
We're looking for someone with passion, professionalism, and a drive to deliver world-class service experiences - all while working in the heart of KL Sentral, surrounded by great energy, great people, and even better coffee .
What You'll Do
  • Handle customer inquiries via phone and email - with warmth, clarity, and professionalism.
  • Assist with product, account, or service-related questions while maintaining accuracy and empathy.
  • Spot opportunities to improve the customer experience and take initiative to make IT happen.
  • Work closely with your teammates to meet goals, share knowledge, and create wins together.
  • Represent the brand with confidence and integrity across every interaction.
Benefits
Why You'll Love Working With Us
  • Competitive salary + monthly incentives
  • Medical & hospitalization coverage Full training provided - we invest in your growth
  • Prime location in KL Sentral (easy access via MRT, LRT, KTM, Monorail, ERL)
  • Fun, inclusive, and supportive work culture
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Allowance Provided
  • EPF / SOCSO / PCB
  • 5 Working Days
  • Performance Bonus
  • Training Provided
  • Near to Public Transport
Skills
Communication Skills Empathy Conflict Resolution Customer Relationship Management (CRM) Problem-Solving Time Management Active Listening
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Job Detail

  • Job Id
    JD1295526
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 4,000 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned