Job Description

Tribe Business Services Hiring! Work from Home Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000 in Melaka, Perak, Sarawak, Earn up to MYR 3,001 - Ricebowl
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Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000
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MYR3,000 - MYR3,001 Per Month
, and +2 other locations
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted 3 hours ago o Closing 5 Feb 2026
Fewer than 10 applicants. Your chances are good!
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Requirements
Are you a multitasking expert who loves solving problems and delivering exceptional customer experiences? Do you have a natural talent for active listening and a passion for helping others? If you're ready to bring your positive energy and communication skills to a dynamic team, we want to hear from you! We are seeking out young and enthusiastic gamers with customer service background to join our Tribe! At Tribe, we're proud to support one of the world's leading mobile gaming companies. As a Customer Support Specialist, you'll play a key role in providing top-tier assistance to our clients, all from the comfort of your home. With access to cutting-edge tools and a supportive team, you'll have everything you need to succeed and grow in your career. Key Requirements:

• Language Proficiency: Fluency in both Mandarin and English (spoken and written). A language test will be conducted to assess your skills.
• Mobile Gaming Knowledge: If YOU have impeccable mobile gaming interest and skills, WE WANT YOU! (Candidates who possess Mobile Gaming knowledge are more likely to be hired!)
• Tech Skills: Comfortable using Microsoft Office tools and managing multiple systems simultaneously.
• Customer Service Experience: Previous experience in live chat, email support, or call center roles is essential.
• Education: A high school diploma or equivalent qualification.

Responsibilities
Your Responsibilities:

• Provide outstanding and timely customer support via live chat and email, ensuring quick, accurate and effective resolution of client inquiries.
• Use your strong communication and empathy skills to build rapport with clients and deliver personalized solutions.
• Navigate multiple systems and platforms seamlessly while maintaining a professional and friendly tone.
• Be the voice of our brand, ensuring every client interaction leaves a positive impression.
• Able to work independently with minimal supervision.

Benefits

• Attractive Salary: Earn a competitive base pay of RM3,000.
• Health Benefits: Enjoy comprehensive medical coverage to keep you at your best.
• Paid Training: We'll equip you with the skills and knowledge to excel in your role.
• Career Advancement: 80% of our leadership team started as frontline agents-your growth is our priority!
• Flexibility: Work 100% remotely and enjoy a better work-life balance.
• Supportive Environment: Be part of a team that values collaboration, growth, and innovation.
• Impactful Work: Help shape the customer experience for one of the biggest names in mobile gaming.

Additional Benefits

• Medical and Hospitalisation Leave
• Annual Leave
• Training Provided
• EPF / SOCSO / PCB
• Company Trip
• 5 Working Days
• Work from Home
• Overtime Pay
• Performance Bonus
• Medical Insurance
• Insurance
• Flexible Working Hours
• Annual Bonus

Skills
Customer Communication Problem-Solving Patience Mandarin Fluency in Mandarin Customer Service Multi-tasking
Important Information
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Skills Required