Job Description

ChipSeng Heng Enterprise Hiring! Full Time Customer Service Executive (Mandarin Speaker) in Perak, Earn up to MYR 4,500 - Ricebowl
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Customer Service Executive (Mandarin Speaker)
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MYR2,800 - MYR4,500 Per Month
,
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted 2 hours ago o Closing 29 Nov 2025
Fewer than 10 applicants. Your chances are good!
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Requirements

• Diploma / Degree in Logistics, Transportation, Supply Chain, or equivalent.
• Minimum 1-2 years of working experience in haulage, trucking, or logistics planning (fresh graduates may be considered for junior roles).
• Strong knowledge of trucking operations, routing, and scheduling.
• Good communication skills (English & Bahasa Malaysia; Mandarin is an advantage.
• Proficient in MS Office and logistics/transport management systems.
• Strong problem-solving skills, able to work under pressure and handle last-minute changes.
• Team player with high level of responsibility and attention to detail.
• Willing to work at Chemor, Perak.

Responsibilities

• Plan, schedule, and coordinate daily truck movements for haulage operations.
• Receive and process job orders from customers, ensuring timely allocation of trucks and drivers.
• Arrange and assign drivers based on availability, route, and compliance with company and regulatory requirements.
• Communicate with customers to confirm job orders, delivery status, and any special requirements.
• Coordinate with workshop/maintenance team to ensure vehicle readiness and minimize downtime.
• Ensure compliance with safety standards, transport regulations, and company SOPs.
• Proactively resolve operational issues, delays, or driver shortages to minimize service disruptions.
• Prepare daily, weekly, and monthly operations reports for management review.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Insurance
• Annual Leave
• Medical and Hospitalisation Leave

Skills
Operations Planning Transportation Coordination Mandarin Language Proficiency
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Skills Required