Job Description

We are looking for Customer Service Executives The company is a leading global provider of technology-enabled business process outsourcing solutions. The company is growing at a fast pace and offering unique services to the clients. If you are looking for growth opportunities, good benefits and perks, you can apply for this role. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experiences for clients. Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Requirements:

• A fast learner with strong communication skills and relationship management skills.
• Work well in a fast-paced environment.
• Outstanding time management, multi task and organizing skills.
• Organizational skills - you\'ll be working with many customers, and you\'ll need to have expertise in place to keep all of their needs organized.

These positions are able at the office at Medini Iskandar Puteri, Johor Bahru. You must be willing to relocate to Johor Bahru. Job Types: Contract, Fresh graduate
Contract length: 24 months Salary: RM3,000.00 - RM3,200.00 per month Benefits:

• Maternity leave
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)
• English (Preferred)
• Cantonese (Preferred)

Expected Start Date: 05/30/2023