Emotionally Resilient & Empathetic: Able to remain calm, compassionate, and supportive when assisting grieving families.
Excellent Communication & Coordination: Strong interpersonal skills with the ability to adapt quickly to different situations.
Responsible & Reliable: Dependable in managing sensitive tasks with care and attention to detail.
Technical Proficiency: Skilled in using office software (e.g., Microsoft Word, Excel) and customer service systems.
Relevant Experience (Preferred): Prior experience in funeral services or a related field will be an added advantage.
Required to speak in Mandarin
Tanggungjawab
On-Site Support: Visit funeral parlors to provide assistance and offer condolences to grieving families.
Guidance & Consultation: Advise families on memorial services, burial arrangements, and available company offerings with empathy and professionalism.
Prayer & Event Support: Assist customers during all prayer services and ceremonies, ensuring a respectful, seamless, and meaningful experience.
Installation & Setup: Handle the installation of the deceased's photo, name tag, and plaque with precision, accuracy, and respect.
Service Supervision: Oversee incense burner servicing, ensuring quality standards are consistently met.
Record Management: Perform daily updates to the urn repository and burial worksheet to maintain accurate and up-to-date records.
Ad-Hoc Duties: Undertake any additional responsibilities as assigned by management to ensure smooth and efficient office operations.
Manfaat
EPF
SOCSO
EIS
Annual Leave
Sick Leave
Kemahiran Customer Service Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.