Customer Service Executive (mandarin Speaker)
Kuala Lumpur, Malaysia
Job Description
- Good command in written & spoken English, Mandarin (Beginner, Intermediate & Professional) & Bahasa Malaysia
- At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
- Candidate must possess at least Diploma in any profession.
- Excellent communication and presentation skills
- Good logical thinking, able to quickly understand customer problems and respond to them.
- Respond to client\'s issue and enquiries promptly through phone call, email, chat, and internal software
- Introduce and demonstrate the system to customers such as account registration, job posting and etc
- Responsible to escalate clients\' issues to the sales team.
- Support the Account Manager by continuously showcasing positive & professional work attitude
- Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
- Casual Attire
- Nearby LRT/Monorail/MRT
- Attendance Bonus
- Young & Energetic working environment
- EPF/SOCSO
- Medical Allowance
- Parking Incentive
- Dental & medical subsidy
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1061076
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned