Customer Service Executive (mandarin Speaker)

Kuala Lumpur, Malaysia
Yhome Solution Plt
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Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Customer Service Executive (Mandarin Speaker)FollowMYR2,500 - MYR4,000 Per MonthKL City,Fresh GraduatesBe an early applicant!Posted an hour ago xe2x80xa2 Closing 20 Nov 2025Be an early applicant!SaveApplyRequirementsTo be successful in this role, you will need to be patience, passionate on Hotel line, problem solving skill and etc.

  • Proficiency in Mandarin, English and Bahasa Malaysia is preferred.
  • Fresh graduates are welcome to apply.
  • Possess O'level, A level, Diploma, Degree
  • With minimum 1-2 years relevant experience
  • Microsoft Office, Google Sheets & Google Docs
  • High Communication Skill on both speaking and writing
  • Able to work on public holiday (replacement leave provided)
  • On call after office hour (allowance provided)
ResponsibilitiesThis role will be part of the management which need to handle the customers from pre-stay to after-stay, and make sure the customers are satisfy through out the period.
  • Handle customer enquiries/bookings
  • Handle customer check in / out process (by phone whatsapp)
  • Arrange cleaner on room cleaning
  • Lead the team as a team leader
  • Prepare daily report to Manager
  • Administrative work
BenefitsOther than salary, this role will be able to enjoy the below:
  • Bonus
  • Allowances
  • Annual Bonus
  • Annual Dinner
  • Swimming pool and gym access
  • Promotion to higher level of management
  • Leader support and team back up
  • Office and home base working rotation
SkillsMicrosoft Office Google Sheets Google Docs Microsoft Excel x Communication Skill x Phone Skills Customer service Fluency in Mandarin Chinese Customer Relationship Management Problem-solving Communication Skills EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1082703
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned
 
 
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