Job Description

?? Customer Service Executive (Mandarin Speaker) ??, ?? up to MYR 4,000, Joygo Selangor ????? - Ricebowl
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Customer Service Executive (Mandarin Speaker)
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MYR3,200 - MYR4,000 Per Month
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Fresh Graduates
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Posted 4 hours ago o Closing 26 Jan 2026
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• Setiawalk Mallpersiaran Wawasan Puchong Selangor Malaysia 47160

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• Minimum Education: Diploma or equivalent
• Required to speak in Mandarin, English, and Bahasa Malaysia. Fluency in Mandarin is compulsory as the role requires candidates to deal with Mandarin speaking counterparts
• Fresh graduate with no experience is welcome to apply, but ability to communicate clearly and concisely is essential
• Customer-focused orientation - prioritize customers' satisfaction
• Mental strength - capacity to endure pressure or uncertainty without becoming negative towards self or others
• Effective communication and interpersonal abilities

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• Responsible for daily operation, deliver excellent customer service to deal and resolve players' queries and issues
• Actively collect feedback from players, summarize them and submit promptly to operation team for improvement
• Perform data collection and analysis, propose operational improvement plans from players' perspectives to optimize users' experience
• Ensure high quality service standards are met, maintain and/or increase customer connections
• Perform other ad-hoc assignments as needed

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• 5 working days
• Annual leave, medical leave, and hospitalization leave
• EPF/SOCSO/PCB
• Annual bonus
• Performance bonus
• Company trip
• Allowance
• Near Public transport (Pusat Bandar Puchong station within walking distance)

Skills Required