Job Description

Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Customer Service Executive (Mandarin Speaker) in Selangor, Earn up to MYR 3,000 - Ricebowl
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Customer Service Executive (Mandarin Speaker)
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MYR2,500 - MYR3,000 Per Month
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Posted 4 hours ago o Closing 13 Jan 2026
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Requirements
Requirements:

• Strong proficiency in Mandarin, giving you a chance to showcase your language skills
• Good command of English or Bahasa Malaysia to round out your communication abilities
• Previous experience in a contact centre or customer service role? That's a big plus!
• A minimum SPM qualification, showing that you have the fundamentals in place

Responsibilities
Responsibilities:

• Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns
• Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
• Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
• Embracing accountability for individual KPIs and working cohesively towards team goals
• Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
• Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
• Always Upholding the utmost integrity and confidentiality standards by safeguarding customer information

Benefits

• EPF
• Annual Leave
• Medical Benefit

Additional Benefits

• Training Provided
• 5 Working Days

Skills
Customer Service Problem Solving Communication Skills (Mandarin & English) Time Management Active Listening Empathy Conflict Resolution
Important Information
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Skills Required