Job Description

Mohon
Penerangan Kerja
Kelayakan

• Mandarin speaker preferred
• Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
• Ability to communicate in written professional English
• Experience in live chat and email reply is fundamental
• The ability to navigate in several computer platforms simultaneously
• Familiarity with Microsoft Office tools
• Experience in customer service and/or call center
• High school diploma or equivalent
• Mobile Gaming: 1 year (Required)
• Live chat: 1 year (Required)
• Customer service: 1 year (Required)
• Schedule: Rotational Shift (willingness to work on rotational shifts, weekends and public holidays)

Tanggungjawab

• Deliver exceptional service and solutions to customers
• Providing support background support to our customers
• Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day

Manfaat

• Basic Salary: RM 3,000
• 100% Work from home
• Medical benefits
• Paid training
• Advancement opportunities - 80% of our frontline leaders have been promoted from within

Manfaat tambahan

• Medical and Hospitalisation Leave
• Annual Leave
• Training Provided
• EPF / SOCSO / PCB
• Company Trip
• 5 Working Days
• Work from Home
• Overtime Pay
• Performance Bonus

Kemahiran
Customer Communication Problem-Solving Patience Mandarin Fluency in Mandarin Customer Service Multi-tasking
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required