Job Description

Delphint Operation Hiring! Work from Home Customer Service Executive (Mandarin Speaker, Work From Home ) in Kuala Lumpur, Earn up to MYR 3,200 - Ricebowl
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Customer Service Executive (Mandarin Speaker, Work From Home )
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MYR3,000 - MYR3,200 Per Month
KL City,
Fresh Graduates
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Posted 23 minutes ago Closing 6 Jun 2025
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Requirements

• Excellent spoken and written communication abilities in both Mandarin & English.
• Candidates must possess at least a SPM/Diploma / Bachelor's Degree in Business Administration, Banking, Mass Communications or any equivalent.
• At least 1 year of customer service work experience, with experience in customer service management is preferred.
• Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage.
• Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
• Demonstrated analytical and problem-solving skills.
• Working knowledge and understanding of the Internet, familiar with RM is preferred.
• Able to work on shift.
• One year renewable contract, with the option to transfer to a permanent position after one year.
• IMMEDIATE HIRING.

Responsibilities

• Respond effectively and efficiently with customers through various channels.
• Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Provide recommendations within the area of expertise to support customer needs.
• Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.

Benefits

• Work From Home.
• Attractive salary + allowance.
• Professional training will be provided.
• Good working environment.
• Annual Leave + Medical Leave.
• Work 5 days per week.
• Career Advancement.
• Salary Increment.

Skills
Customer Service Executive Customer Service
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