Customer Service Executive (mandarin Speaker) Fresh Graduates Encourage To Apply
Damansara, M10, MY, Malaysia
Job Description
Contract:
12 months contractWorking Day:
Monday to Sunday (5 days working)Working Hours:
7:00 AM / 9:00 AM / 2:00 PM / 10:00 PM / 10:30 PM(subject to change based on operation's needs)
Start Date:
4th August 2025Remuneration:
Basic Salary + Shift Allowance + Quarterly KPI Allowance + Language AllowanceKey Responsibilities:
Provide quick, accurate, and friendly service to customers via phone: inbound calls. Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
Key Requirements:
High school diploma or equivalent required. Candidate must be flexible working onsite. Fresh Graduates may apply, provided they have
good communication skills in English.
May consider someone with1 to 2 years'
experience in Customer Service Inbound Call Centre (experienced in dealing with inbound calls, chat, and email handling).Required Language: Mandarin
Job Type: Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
Monday to Friday Rotational shift
Language:
Mandarin (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1113074
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:37066.0 46933.0 USD
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Employment StatusPermanent
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Job LocationDamansara, M10, MY, Malaysia
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EducationNot mentioned