Customer Service Executive
Muar, Malaysia
Job Description
:
- Provide introductory information about the company and its products and services to new customers
- Respond to customer inquiries
- Advise customers on products or services to best suit their specific requirements
- Prepare quotations and follow up with customers for their acceptance.
- Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. \xc2\xb7
- Prepare delivery orders and other relevant documents.
- Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers\xe2\x80\x99 requirements/instructions are addressed.
- Resolve customers\xe2\x80\x99 concerns, if any.
- Build and maintain long term business relationship with new and existing customers
- Minimally 2 years of working experience
- Prior customer service or sales coordinator experience will be an advantage
- Experience in logistics industry will be an advantage
- Friendly and welcoming disposition
- Has initiative, independent and able to work in dynamic environment
- Good command of written and verbal English
- Excellent organizational and multitasking skills
- Additional leave
- Cell phone reimbursement
- Meal provided
- Monday to Friday
- Muar: Reliably commute or planning to relocate before starting work (Preferred)
- Customer service: 2 years (Preferred)
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Job Detail
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Job IdJD992463
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMuar, Malaysia
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EducationNot mentioned