Customer Service Executive / Officer
Johor Bahru, Johor, Malaysia
Job Description
Wentel Engineering Sdn. Bhd. is actively seeking individuals with your skillset to join our team as Customer Service Executive / Officer.
- 5-day work (Monday - Friday)
- Competitive remuneration package
- Larkin, Johor
- Fresh Graduates are welcome to apply, as comprehensive training will be offered
- Proficiency in English, Malay, Mandarin - to deal with Chinese client
- Full-time positions available
- Experience with ERP systems is beneficial
- Effective communication with customers and internal staff is necessary
- Both verbal and intuitive communication abilities are essential
- Computer literacy in Microsoft Office is required
- Strong time management skills are essential, particularly for on-time delivery
- Analyse PO (selling price, revision, quantity, incoterm term, delivery date and etc.)
- Create a shipment plan based on discussions with the customer
- Review with customer on the forecast accuracy
- Ensure prompt response to customers\' inquiries & complaints
- Share the analysis report with the Sales & Marketing and Material HOD departments
- Positive & Stable work environment
- 5-day work (Monday - Friday)
- Full rated EPF + SOCSO
- Annual Leave
- Birthday Voucher
- Medical benefit
- Training provided
- Annual Leave
Ricebowl
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Job Detail
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Job IdJD1057588
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned