Customer Service Executive
Petaling Jaya, Selangor, Malaysia
Job Description
- Position: Customer Service Executive.
- Salary: RM 2500-3500.
- Location: Petaling Jaya,Selangor (5-day week).
About the job
As a Customer Service Executive, you will be required to provide a professional and courteous service to all distributors and direct customers.
Duties and Responsibilities
- Manage service counter operations and interface with external and internal customers; handle queries from customers on back office matters.
- Handling daily orders and handle cash and all methods of payment from walk-in customers.
- Liaise and coordinate with customers and courier service provider on delivery of products.
- Provide information and advice on products, promotions and marketing activities.
- Maintain complete and accurate records of all customers queries to ensure continuity of service.
- Female preferred; age 25-35; Outgoing personality.
- Minimum Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
- 3-5 years of relevant experience in customer service role at supervisory level, especially in healthcare industry; experience in the MLM industry will be an asset.
- Good communication and interpersonal skills.
- Good command of English plus conversant in BM, Chinese dialects/Mandarin.
- Mandarin speaking is highly desirable as this role requires dealing with Mandarin speaking customers.
To be successful in this role, you must have keen interest and passion in nutrition/health food/products.
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.
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Job Detail
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Job IdJD1041013
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2500 - 3500 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned