Job Description

Jaya Bintang Trading Group Plt Hiring! Full Time Customer Service Executive in Pulau Pinang, Selangor, Earn up to MYR 3,500 + commission - Ricebowl
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Customer Service Executive
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MYR2,300 - MYR3,500 Per Month
Commission: MYR100 - MYR4,000
, and +1 other locations
Fresh Graduates
Fewer than 10 applicants. Your chances are good!
Posted 4 hours ago o Closing 8 Dec 2025
Fewer than 10 applicants. Your chances are good!
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Requirements

• Minimum education is Secondary School
• Fresh graduates are welcome to apply
• Good communication skills in English, Bahasa Malaysia, and Mandarin
• Friendly, polite, responsible, and customer-oriented
• Able to sit in front of a computer and reply customer messages for long hours
• Basic computer skills (Excel, WhatsApp Web, email, etc.)
• Familiar with TikTok, Facebook, Instagram is a plus
• Willing to learn and able to work independently & in a team

Responsibilities

• Communicate with customers via WhatsApp, calls, and online platforms
• Provide product information, handle inquiries, and follow up professionally
• Manage order processing, basic admin tasks, and after-sales support
• Respond quickly and politely to customers, especially via digital channels
• Handle basic social media interaction (e.g. replying comments/messages on TikTok, Facebook, Instagram)
• Coordinate with internal barista and service teams to deliver good customer experience

Benefits

• Monthly Performance Reward
• Personal Commission Reward
• Team Year-End Bonus
• Supportive working environment with career growth opportunities

Additional Benefits

• Training Provided
• Allowance Provided
• Annual Bonus

Skills
Time Management Problem-Solving Patience Communication
Important Information
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Skills Required