Job Description

Work Location : Menara Heitech Village, USJ1

Job Responsibilities

Interacting with customers to provide information about products or services. Resolving product or service issues by addressing and understanding customers' needs. Working with other departments or staff to ensure customer satisfaction. Process quotations, purchase orders, and sales orders. Tracks customer forecast and stock levels and movement. Participate in company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

Possess Diploma or Degree qualifications or equivalent. 2 to 3 years related working experience in manufacturing industry is preferred. Experience in handling overseas customers. Good communication skills written and spoken in English & Malay. Added advantage for Mandarin speaker for communication with customers which only managed to speak Mandarin.

Competency Requirements

Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills. Basic knowledge on Microsoft Office software. SAP (added advantage). Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

Compensation & Benefits

5 working days/ week Flexible working hours WFH on Friday Medical outpatient, Optical and Dental coverage (inclusive family members) Medical inpatient coverage Transport expenses benefit Free parking Meal allowance Motor/Vehicle Interest Subsidy House/Property Interest Subsidy Japanese Speaker Allowance New born allowance Public Holiday (all in Malaysia calendar) High EPF Employer contribution up to 15% Annual salary increment 2x Bonus annually based on Performance KPI Well Organized Career Advancement Plan

Only shortlisted candidates will be notified

Job Types: Full-time, Permanent

Pay: RM3,280.00 - RM4,500.00 per month

Benefits:

Dental insurance Flexible schedule Free parking Health insurance Maternity leave Meal allowance Opportunities for promotion Professional development Vision insurance Work from home
Education:

Bachelor's (Preferred)
Experience:

Sales Coordinator: 1 year (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person