Job Description

CTG Wellness Hiring! Full Time Customer Service Executive (Sales Support) in Pulau Pinang, WP Kuala Lumpur, Johor, Earn up to MYR 3,500 + commission - Ricebowl
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Customer Service Executive (Sales Support)
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MYR3,000 - MYR3,500 Per Month
Commission: MYR1,000 - MYR3,000
, and +2 other locations
Fresh Graduates
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Posted 9 minutes ago o Closing 3 Oct 2025
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Company Highlights

• Fast-track promotion and salary growth.
• Work with a young, vibrant team of 90s and 00s employees.
• Be part of one of Malaysia's largest e-commerce companies.

Requirements

• Mandarin proficiency is essential (spoken, written, and reading).
• Fresh graduates and interns with SPM or equivalent qualifications are welcome to apply.
• Prior experience in sales and customer service is an added advantage.

• Excellent communication skills, both verbal and written.
• Ability to handle stressful situations and multitask.
• Strong attention to detail and good organizational skills.
• Positive attitude with a collaborative, team-player mindset.

Responsibilities
Be Part of a High-Energy, Sales-Driven Customer Service Team
At our company, being a Sales Executive is more than just closing deals - IT's about creating impactful interactions that drive sales and foster lasting customer relationships. We champion a performance-driven culture where your efforts are valued, your achievements are recognized, and top performers are generously rewarded. Join our dynamic and fast-growing team, and embark on an exciting journey!
Your Role & Responsibilities:

• Engage customers via phone, email, chat, and social media to drive product conversions and maximize sales opportunities
• Convert inquiries into sales through persuasive communication and expert product recommendations
• Upsell and cross-sell by recommending the right combinations of products based on customer needs and behavior
• Follow up with warm leads to secure repeat purchases and build high customer lifetime value
• Handle order tracking, delivery updates, and return requests - always with a focus on turning issues into new sales
• Resolve post-purchase concerns promptly, turning satisfaction into retention
• Maintain detailed records of customer interactions in our CRM system for future re-targeting and sales
• Collaborate with marketing and product teams to align on campaigns and maximize ROI
• Continuously improve sales techniques and product knowledge through team coaching and feedback

If you are target-driven, persuasive, and thrive in a fast-paced sales environment - and you're eager to grow your income through performance bonuses and commissions - join us to unlock both career advancement and financial rewards based on your results!
Benefits

• Base salary + attractive monthly bonuses
• Comprehensive training provided
• KWSP & SOCSO
• Fast-track promotion opportunities for top performers
• Annual leave entitlement

Additional Benefits

• Training Provided
• High Basic Salary
• Commission Payment
• Allowance Provided
• Staff Activities

Skills
Fluency in Mandarin Problem-Solving Sales experience Negotiation skills Communication Skills Sales Support CRM Software Order Processing
Important Information
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Skills Required