Customer Service Executive (sales Support)

Malaysia, Malaysia

Job Description

CTG Wellness Hiring! Full Time Customer Service Executive (Sales Support) in Pulau Pinang, WP Kuala Lumpur, Johor, Earn up to MYR 3,500 + commission - Ricebowl
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Customer Service Executive (Sales Support)
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MYR3,000 - MYR3,500 Per Month
Commission: MYR1,000 - MYR3,000
, and +2 other locations
Fresh Graduates
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Posted 9 minutes ago o Closing 3 Oct 2025
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Company Highlights

  • Fast-track promotion and salary growth.
  • Work with a young, vibrant team of 90s and 00s employees.
  • Be part of one of Malaysia's largest e-commerce companies.

Requirements
  • Mandarin proficiency is essential (spoken, written, and reading).
  • Fresh graduates and interns with SPM or equivalent qualifications are welcome to apply.
  • Prior experience in sales and customer service is an added advantage.
  • Excellent communication skills, both verbal and written.
  • Ability to handle stressful situations and multitask.
  • Strong attention to detail and good organizational skills.
  • Positive attitude with a collaborative, team-player mindset.
Responsibilities
Be Part of a High-Energy, Sales-Driven Customer Service Team
At our company, being a Sales Executive is more than just closing deals - IT's about creating impactful interactions that drive sales and foster lasting customer relationships. We champion a performance-driven culture where your efforts are valued, your achievements are recognized, and top performers are generously rewarded. Join our dynamic and fast-growing team, and embark on an exciting journey!
Your Role & Responsibilities:
  • Engage customers via phone, email, chat, and social media to drive product conversions and maximize sales opportunities
  • Convert inquiries into sales through persuasive communication and expert product recommendations
  • Upsell and cross-sell by recommending the right combinations of products based on customer needs and behavior
  • Follow up with warm leads to secure repeat purchases and build high customer lifetime value
  • Handle order tracking, delivery updates, and return requests - always with a focus on turning issues into new sales
  • Resolve post-purchase concerns promptly, turning satisfaction into retention
  • Maintain detailed records of customer interactions in our CRM system for future re-targeting and sales
  • Collaborate with marketing and product teams to align on campaigns and maximize ROI
  • Continuously improve sales techniques and product knowledge through team coaching and feedback
If you are target-driven, persuasive, and thrive in a fast-paced sales environment - and you're eager to grow your income through performance bonuses and commissions - join us to unlock both career advancement and financial rewards based on your results!
Benefits
  • Base salary + attractive monthly bonuses
  • Comprehensive training provided
  • KWSP & SOCSO
  • Fast-track promotion opportunities for top performers
  • Annual leave entitlement
Additional Benefits
  • Training Provided
  • High Basic Salary
  • Commission Payment
  • Allowance Provided
  • Staff Activities
Skills
Fluency in Mandarin Problem-Solving Sales experience Negotiation skills Communication Skills Sales Support CRM Software Order Processing
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Job Detail

  • Job Id
    JD1204789
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 3,500 per month
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned