Customer Service Executive

Shah Alam, Selangor, Malaysia

Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Customer Service ExecutiveFollowMYR2,000 - MYR2,500 Per Month,Fewer than 15 applicants. Your chances are good!Posted 4 hours ago xe2x80xa2 Closing 17 Feb 2025Fewer than 15 applicants. Your chances are good!SaveApplyRequirements

  • Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • Good communication skills in Bahasa Malaysia and English.
  • Good in problem- solving and analytical skills to address customer needs and resolve issues.
  • Quick learner and team worker.
  • Fresh grad are welcome to join us.
Responsibilities
  • To respond promptly to customer inquiries via WhatsApp and calls, providing accurate information.
  • To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.
  • Maintain and update customer records in our database.
  • Conduct follow-up calls and emails to ensure customer satisfaction.
  • Morning & Night shift (rotating shift)
Benefits
  • EPF, SOCSO, EIS
  • Overtime
  • Free Parking
  • Provide uniform
  • Medical Claim
  • Training is provided
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
SkillsCommunication Skills Problem-Solving Skills PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1085857
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned