Job Description

Responsibilities:

Handle inbound and outbound calls from customers via various channels. Provide professional and knowledgeable service while delivering an exceptional customer experience Establish strong customer relations with internal and external customers Complete data input with a high level of speed and accuracy Ensure department and individual goals are consistently met Other duties assigned by company leadership

Job requirements:

Candidate must possess at least an SPM and above. Strong English language skills (Written and spoken) Excellent multi-tasking skills Have a customer-oriented attitude Adaptable to changing priorities and able to handle situations with empathy, integrity and sincerity Able to work 24 hour rotational shift and on weekends. Minimum 6 months of Customer Service/Airline experience in contact center will be an advantage Fresh Graduates are welcome!

Salary & Benefits:

Permanent position Comprehensive training program (with salary) for new hires Competitive KPI-based incentives Exclusive corporate discounts and deals Generous annual leave entitlement EPF and SOCSO contributions Health and life insurance coverage Dental and optical claims Medical coverage Convenient access to LRT/KTM Subang Jaya via an integrated link bridge
Job Type: Full-time

Pay: RM2,800.00 - RM3,800.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Experience:

Customer service: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person