Customer Service Executive (wfh) Cantonese Speaker 1st August 2025 Intake
Remote, MY, Malaysia
Job Description
Working Arrangement:
Work From HomeWorking Hours:
10pm-7am (US Time)Start Date:
1st August 2025Key Responsibilities:
Provide quick, accurate, and friendly service to customers via video conferencing Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics Represent Client platform and tools to customers, educating them to navigate and self-serve where possible Build lasting relationships with customers, and other team members Be reliable, be on time and come in as scheduled
Key Requirements:
Experience from Medical Line and Customer Service Candidate are required to provide translation to the patients via Video Conferencing Proficient in English and Cantonese
Job Type: Full-time
Pay: RM4,000.00 - RM5,500.00 per month
Schedule:
Rotational shift
Language:
Cantonese (Preferred)
Work Location: Remote
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Job Detail
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Job IdJD1119631
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:50303.0 63696.0 USD
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Employment StatusPermanent
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Job LocationRemote, MY, Malaysia
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EducationNot mentioned