Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Customer Service- F&B & Pengangkutan (Johor Bahru) - Tidak Memerlukan PengalamanFollowMYR1,900 - MYR2,800 Per Month,Fresh GraduatesBe an early applicant!Posted 4 hours ago xe2x80xa2 Closing 9 Feb 2025Be an early applicant!SaveApplyCompany Highlights

• Free Transportation Provided (Pengangkutan Percuma Disediakan)
• Fast Career Progression (Kemajuan Kerjaya Yang Pantas)
• Full Training Provided (Latihan Penuh Disediakan)

Requirements

• Proficiency in English and Bahasa Malaysia.
• SPM graduates and fresh candidates are encouraged to apply - Comprehensive Training Provided.
• Candidate are required to work on rotational shifts (Morning, Afternoon, Night)

SHIFTS HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS) :

• 7 AM - 4 PM
• 8 AM - 5 PM
• 9 AM - 6 PM
• 10 AM - 7 PM
• 11 AM - 8 PM
• 12 PM - 9 PM
• 1 PM - 10 PM
• 3 PM - 12 AM
• 5 PM - 3 AM
• 11 PM - 7 AM

ResponsibilitiesManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information.Benefits

• Engaging Team Environment: Become part of a team of customer service enthusiasts who share your commitment to making a difference.
• Opportunities for Growth: Progress your career through continuous training, mentorship, and the potential to advance professionally.
• Dynamic Workspace: Work in an environment that fosters creativity and values fresh perspectives.
• Recognition and Rewards: Your dedication won't go unnoticed, with perks, bonuses, and acknowledgment for your hard work.
• EPF & Socso
• Annual leaves
• Medical leaves
• Quarterly staff recognition and appreciation
• Office Environment
• Free Shuttle Van back and forth to our office
• Open to Fresh Graduates also!

Career Growth & Training Programs:

• Career Path: Executive

Senior Executive
Specialist
Team Leader
Assistant Manager
Manager * Career path program with Multi-functional Product, process, soft skill, developmental training.

• IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.

Additional Benefits

• Staff Activities
• Training Provided
• Allowance Provided

SkillsCommunication Skills Problem-Solving Skills PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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