Customer Service Freshers

Johor Bahru, M01, MY, Malaysia

Job Description

If interested, Kindly share your CV at poonam.g@trinitywfs.com



Role: Customer Service



Location: Johor, Bahru



Freshers/Fresh Graduates can apply



Education: Min SPM



English, Bahasa Melayu



5 Days9 am - 6:30 pm10am - 7:30 pm



Monday to Friday(Compulsory working on Public Holidays)



RM: 2100 Basic



KPI: 200 RM



Annual Leave - 12 Days



Medical Leave - 14 Days



Additional leave details will be provided during the onboarding process

:



Provides continuous helpdesk support via telephone, chat & email related to the product.

Employ high level of interpersonal & communication skills while solving customer's issues.

Conducts basic probing to determine the next action to customer's enquiries.

Exceeding customer expectations in terms of customer service and providing accurate information.

Working in a team to achieve the required KPI elements and SLA.

Good computer literacy.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM1,453.33 - RM4,588.38 per month

Benefits:

Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1210764
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned