Customer Service (freshers/spm Can Apply)

Johor Bahru, M01, MY, Malaysia

Job Description

Role : Customer Service : E-Hailing & Deliveries Service (Back-Office)



Shift : Monday - Friday / 9 am - 6:30 pm and 10am - 7:30 pm

Salary: Basic RM 2,100 + KPI Allowance RM 200

Annual Leave - 12 Days

Medical Leave - 14 Days

Additional leave details will be provided during the onboarding process

Intake : September

Job Details :

- Provides continuous helpdesk support via telephone, chat & email related to the product.

- Employ high level of interpersonal & communication skills while solving customer's issues.

- Conducts basic probing to determine the next action to customer's enquiries.

- Exceeding customer expectations in terms of customer service and providing accurate information.

- Working in a team to achieve the required KPI elements and SLA.

- Good computer literacy.

Shuttle Services Provided "

Skudai

Taman U

Mutiara Rini

Lima Kedai/Rumah Iskandar Malaysia

Gelang Patah

Larkin

City Square

Danga Bay

Perling

Tampoi

Paradigm Mall

Bukit Indah

Fast Response - 014-6400258 Ms Alyana

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM1,453.33 - RM2,100.00 per month

Benefits:

Professional development
Application Question(s):

Can start immediate ?
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1186956
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned