Customer Service (healthcare)

Bandar Puteri Puchong, Selangor, Malaysia

Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

  • 55g, Jalan Puteri 2/1, Bandar Puteri Puchong Selangor Malaysia 47100
Penerangan Kerja
Kelayakan
  • Achieve at least SPM education.
  • Mandarin Speaker is a plus
  • Fresh graduate is welcome to apply.
  • Required skills: Customer Service, Team Management, Microsoft Office, Administration Management, Communication
  • Strong listening skills and a customer-oriented approach, with patience in resolving inquiries.
  • Responsible and able to collaborate closely with the team to enhance customer experience.
  • Efficient in managing appointments, maintaining records, and handling multiple tasks.
  • Familiar with Microsoft Office and Google Docs
  • Able to work on Saturday and Sunday
Tanggungjawab
  • Customer Communication & Support: Handle inquiries via phone, WhatsApp, and other channels, providing professional service and advice.
  • Appointment Management: Assist customers with scheduling or rescheduling chiropractic appointments to ensure smooth operations.
  • Reception & Guidance: Greet and assist patients at the front desk, ensuring a welcoming service experience.
  • Record-Keeping & Follow-Ups: Maintain accurate customer records and follow up on patient needs as necessary.
  • Handling Customer Feedback: Listen to and collect patient feedback, relaying IT to the team for service improvements.
  • Basic Administrative Tasks: Assist with documentation and other office support duties.
Manfaat
  • Full training and continuous development
  • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
  • Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
  • Career Progression opportunities to Senior CA / Team Leader / Branch Manager
  • Positive and friendly working environment
  • Opportunity to learn healthcare & communication skills
Manfaat tambahan
  • Staff Activities
  • 5 Working Days
  • Training Provided
  • Near to Public Transport
  • Overtime Pay
  • Bonus
Kemahiran
Customer Service Communication Skills Problem-Solving Active Listening Patient Communication Empathy
Cara nak pergi ke Infinite Chiropractic Sdn Bhd guna pengangkutan awam?
Puchong
Pengangkutan Awam Berdekatan
LRT
TAMAN PERINDUSTRIAN PUCHONG
0.5 km
BANDAR PUTERI
1.0 km
PUSAT BANDAR PUCHONG
1.0 km
Peringatan Penting
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Skills Required

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Job Detail

  • Job Id
    JD1327496
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bandar Puteri Puchong, Selangor, Malaysia
  • Education
    Not mentioned