Job Description

Agensi Pekerjaan JobScoper Hiring! Full Time Customer Service - Inbound in Selangor, Earn up to MYR 4,000 - Ricebowl
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Customer Service - Inbound
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MYR3,000 - MYR4,000 Per Month
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Fresh Graduates
Fast Response
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Posted a day ago o Closing 27 Nov 2025
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Requirements

• Excellent proficiency in English (verbal, written, and comprehension).
• SPM or higher qualification.
• Prior B2B/B2C sales experience will be an added advantage.
• Strong ability to convert support calls into sales opportunities.
• Passionate about sales and committed to achieving targets.
• Fresh graduates are encouraged to apply.
• Open to local Malaysian candidates.

Responsibilities

• Handle incoming calls using proper sales and customer service practices throughout the interaction.
• Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
• Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
• Troubleshoot client products to ensure a one-call resolution.
• Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
• Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
• Open to working in rotational shifts.

Benefits

• EPF/SOCSO/EIS
• Annual Leave
• Medical Leave
• 5 Working Days
• Nearby Public Transport

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• 5 Working Days

Skills
Inbound Sales Customer Service Lead Qualification Active Listening Communication Skills Web Hosting Knowledge
Important Information
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Skills Required