Respond to customer inquiries about parts, and manage the ordering and purchasing process as needed.Manage and coordinate service appointments, ensuring that appointments are scheduled in a timely manner and that service staff are prepared.Assist walk-in customers by addressing their inquiries, scheduling services, and offering support in resolving service-related issues. Assist in managing the daily operations of the service department, including overseeing the smooth execution of administrative tasks, ensuring proper resource allocation, and maintaining efficient workflows.Ensure all service records, complaints, and related documentation are accurately maintained and filed, contributing to the smooth functioning of the department.
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