Job Description

We are hiring Japanese Customer Support Executives for a leading Food Delivery project in Malaysia.

Location:

Ara Damansara (On-site only)

Intake Dates:

24 November - 25 HC 22 December - 35 HC 26 January - 15 HC
RM 10,000 joining bonus for candidates joining any intake

Role:

Handle food delivery service inquiries and complaints from Japanese customers via call, email, and chat.

Language:

Native Japanese only (no English required)

Salary:

RM 8,000 + KPI (up to RM 370) + Shift Allowance (up to RM 1,200)

Shift:

24/7 rotational (8 hours + 1.5-hour break) | 2 days off weekly

Contract:

2 years (renewable)

Training:

1 month (in Japanese)

Benefits:

Medical, dental, and life insurance (PM Care) Work permit, one-way flight, hotel stay, airport pickup Shuttle service, free coffee, and English lessons

Assessment Flow:

HR Interview ? Online Test & Ops Interview ? Offer

Kindly confirm to proceed further.

Kindly DM rupesh.verma@mangoglobal.in or whatsapp quickly to +601116240031

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM9,500.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person