Customer Service (jb/ Immediate Hiring) Fresh Graduates

Johor Bahru, Malaysia

Job Description


Company Industry :

  • BPO company ( focus on blockchain project)
  • Good Employee benefits and career progression
Roles & Responsibilities\xef\xbc\x9a
  • Deliver fair outcome to our customers and ensure the quality of service in place
  • Actively share customer feedback to internal departments to improve the customer experience
  • Actively respond to the feedback received from the social medias
  • Work with internal teams to ensure the pre & post service for all products are in place.
Qualification\xef\xbc\x9a
  • With 2+ years hands on experience in customer service industry
  • Familiar with professional English e-mail writin
  • Ability to articulate issues / problems to internal departments
  • Knowledge on Blockchain would be an advantage
  • Ability to communicate in Mandarin would be an advantage
Job Types: Full-time, Permanent Salary: RM2,500.00 - RM4,500.00 per month Benefits:
  • Gym membership
  • Health insurance
  • Opportunities for promotion
Schedule:
  • Night shift
  • Rotational shift
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer Care Specialist: 1 year (Preferred)
Shift availability:
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

  • Health insurance

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Job Detail

  • Job Id
    JD938692
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, Malaysia
  • Education
    Not mentioned