Job Description

Fresh graduates and diploma/degree holders are encouraged to apply. Proficient in both written and spoken

Mandarin

(for liaising with Mandarin-speaking clients) and

English

. Strong communication, listening, and problem-solving skills Able to work independently and adapt in a fast-paced environment Previous customer support or service-related experience is a plus Service-minded, detail-oriented, and eager to help others

Responsibilities

Support Mandarin-speaking clients by addressing service-related inquiries and requests Ensure accurate and timely resolution of client issues Understand client concerns and provide clear explanations and solutions Coordinate with internal teams to resolve service matters efficiently Gather and relay feedback to improve service quality and client satisfaction Stay informed about updates related to the company's services
Job Type: Full-time

Pay: RM3,000.00 - RM5,500.00 per month

Language:

Mandarin (Preferred) English (Preferred)
Work Location: In person