Customer Service (kota Kinabalu)

Kota Kinabalu, Sabah, Malaysia

Job Description



Job Requirements:

Minimum SPM and above

Fresh graduates are encouraged to apply

Job Details:

Receive payment by cash, credit/debit cards, vouchers, e-wallet, etc

Ability to operate POS systems, credit card terminals, price scanners, and related devices

Balancing cash registers and generating sales report

Maintain cleanliness of cashier counter

Assist with customer service

Process online enquiries and feedback from social media, and other online platforms.

Ensure feedback and issues are resolved in a timely and efficient manner.

Maintain accurate records and documents of every customer service ticket.

Handle all inbound/outbound calls bilingually and effectively

Troubleshooting for customers on minor technical issues.

Communicate and coordinate with all internal departments.

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Job Detail

  • Job Id
    JD852807
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kota Kinabalu, Sabah, Malaysia
  • Education
    Not mentioned