Customer Service

Kuala Lumpur, M14, MY, Malaysia

Job Description

Operate efficiently in a high-volume, transaction-driven environment, handling repetitive tasks such as customer and device master data management (registration and updates), order processing, and other manual data entry activities. Engage in customer-facing support through non-voice channels including email, messaging platforms, and live chat. Adhere to established procedures to meet service delivery timelines and SLA commitments, while proactively identifying, resolving, or escalating operational issues as needed.

Candidate Requirements



Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook. Excellent written and verbal communication skills in English. Eagerness to learn and adapt to evolving tools, systems, and workflows. Diploma in Business Administration, Finance, or a related discipline. Preferably 0-2 years of experience in a shared services or administrative support capacity.
Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

Health insurance
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Experience:

data centre: 3 years (Required) * network: 2 years (Required)

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Job Detail

  • Job Id
    JD1306938
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned