Job Description

GoTasty.net Hiring! Full Time Customer Service in WP Kuala Lumpur, Earn up to MYR 3,200 - Ricebowl
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Customer Service
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MYR2,500 - MYR3,200 Per Month
KL City,
Fresh Graduates
Fewer than 40 applicants. You still have a chance!
Posted 2 hours ago o Closing 5 Jan 2026
Fewer than 40 applicants. You still have a chance!
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Working Location Near Station

• Jalan Damai Raya 6 31 Kuala Lumpur WP Kuala Lumpur Malaysia 56000

Requirements

• Possess a Secondary/SPM/'O' Level certificate or equivalent.
• Entry-level position; fresh graduates are encouraged to apply.
• Excellent verbal and written communication skills in English and Bahasa Malaysia are essential.
• Proficiency in Mandarin is required to effectively communicate with Mandarin-speaking customers.
• Demonstrated ability to provide exceptional customer service and maintain a positive attitude.
• Must possess strong problem-solving skills and the ability to handle customer inquiries and complaints with patience and empathy.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Willingness to learn and adapt to new procedures and technologies.
• Must be able to work on-site in Kuala Lumpur.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues with empathy and efficiency, escalating complex issues to the appropriate department when necessary.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain detailed records of customer interactions and transactions in the company's CRM system.
• Follow up with customers to ensure satisfaction and gather feedback for continuous improvement.
• Assist in the development and maintenance of customer service procedures and documentation.
• Translate customer service materials and communications into English, Bahasa Malaysia, and Mandarin to cater to a diverse customer base.

Benefits

• Annual Leave
• EPF
• SOCSO
• Bereavement Leave
• Compassionate Leave
• Employee Discount on company products/services
• Medical Leave
• Marriage Leave

Skills
Customer Service Communication Skills Patience
How to go to GoTasty.net by MRT, LRT or other public transport?
Kuala Lumpur
Nearby Public Transportation
MRT
TAMAN CONNAUGHT
1.4 km
Important Information
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Skills Required