WE'RE HIRING - Customer Service Specialist (Logistics / Trucking)
Location:
182-01 & 182-02, Jalan Adda 7, Taman Adda Height, Johor Bahru
Salary:
RM2,500 - RM3,000
Working Hours:
Monday - Friday
Department:
Customer Service
About the Role
We're looking for a
Customer Service Specialist
to support our daily
trucking & logistics operations
.
You'll be the key person coordinating shipments, communicating with customers, and ensuring smooth, on-time deliveries -- every single day!
Key Responsibilities
Handle
inbound, outbound & domestic trucking activities
.
Coordinate with customers, drivers, and contractors for delivery arrangements.
Ensure all shipment documentation is accurate and properly filed.
Update customers on shipment status and resolve any delivery issues.
Support cross-border truck planning (Singapore-Malaysia).
Follow up on permits, duties, and COD payments when required.
Requirements
Diploma or Degree in any field.
1-3 years of experience in
logistics / trucking / freight forwarding
.
Knowledge of
transport & customs procedures
is an advantage.
Proficient in Microsoft Office (Excel, Word, Outlook).
Strong communication, organization, and problem-solving skills.
Positive attitude and able to work under pressure.
Why Join Us?
Fast-paced, supportive working environment
Career growth in logistics & supply chain
Hands-on exposure in cross-border operations
Friendly & motivated team
www.wasap.my/+60196985085
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: In person
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