Customer Service Logistics Penang
Bukit Mertajam, M07, MY, Malaysia
Job Description
WE'RE HIRING - SCHENKER LOGISTICS (MALAYSIA) SDN BHD
Location:
Lorong Perusahaan Utama 3, Kawasan Perindustrian Prai Fasa 4, 14000 Bukit Mertajam, PenangWorking Hours:
6 days/week
Shift 1:
12:00 PM - 9:00 PMShift 2:
7:00 PM - 4:00 AM (1 hour break included)Salary:
RM2,200 - RM2,500Contract:
12 months (renewable)Why Join Us?
Be part of aglobal logistics leader
with strong presence in transport & supply chainGrow your career
- contract renewal opportunities availableHands-on exposure to
customer service & logistics operations
in a fast-paced environmentKey Responsibilities:
Transport & Logistics Coordination
Coordinate daily deliveries with drivers/dispatchers Plan routes & update shipment status in real-time Prepare documentation (invoices, delivery notes, transport records)
Customer Service & Support (MUST HAVE EXPERIENCE)
Act as first point of contact for customer inquiries/issues Communicate shipment status, delays & schedule changes Investigate complaints & resolve issues quickly with operations team Build and maintain strong customer relationships
Documentation & Reporting
Maintain accurate service records & reports Verify invoices and assist in data entry for supervisors Ensure compliance with company policies & industry standards
Requirements:
Diploma/Degree in Logistics, Supply Chain, Business Admin, or related field
1-3 years experience in logistics / transport customer service is a MUST
Proficient in MS Office & logistics systems
Strong communication skills, organized & able to work under pressure
Perks & Benefits:
Competitive Salary + Allowance
Stable & structured shift schedule
Work with a
globally recognized logistics brand
Job Type: Full-time
Pay: RM2,200.00 - RM2,500.00 per month
Work Location: In person
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Job Detail
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Job IdJD1202851
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Mertajam, M07, MY, Malaysia
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EducationNot mentioned