Job Description

Join our procurement and supply chain team as a Customer Service professional in the life science industry. This role is ideal for individuals who are passionate about delivering exceptional service and ensuring smooth operations.

• Manage and process customer orders accurately and efficiently.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Respond promptly to customer inquiries and resolve issues effectively.
• Maintain accurate records of customer transactions and communications.
• Monitor inventory levels to ensure product availability for customer orders.
• Collaborate with the procurement and supply chain team to optimize processes.
• Provide regular updates to customers on order status and delivery timelines.
• Contribute to continuous improvement initiatives to enhance customer satisfaction.

Great MNCGood company exposure
A successful Customer Service professional should have:

• Strong communication skills to interact effectively with customers and internal teams.
• Experience in procurement and supply chain processes within the life science industry.
• Attention to detail to ensure accuracy in order processing and record-keeping.
• Problem-solving skills to address customer concerns promptly and efficiently.
• Proficiency in relevant software and systems to manage customer transactions.

The organisation is a well-established and reputable large organisation within the life science industry. They are committed to providing innovative solutions and superior services in their field.

• Competitive annual salary between MYR 54000 and MYR 66000.
• Opportunities for career growth and professional development.
• Inclusive and supportive work environment.
• Comprehensive benefits, including language support.

If you are looking for a permanent position in a reputable company within the life science industry, this is a great opportunity for you. Apply now to be part of a dedicated procurement and supply chain team!

Skills Required