Customer Service (mandarin + Cantonese Speaker)
Kuala Lumpur, M14, MY, Malaysia
Job Description
Role:
Customer Service (Mandarin + Cantonese Speaker)Employer:
BPOWorking Mode:
On SiteWorking Hours:
Mon-Sun (Permanent Night Shift) - 2 off daysJob Type:
PermanentJob Location:
Kuala LumpurLanguage:
Mandarin + CantoneseExperience:
Fresh Grad with good communication skill /Minimum 1 year experience in Customer Service (preferred)Applicants:
Open to local Malaysian citizen candidates mandarin + cantonese speakerJOB DESCRIPTION
Handle inbound and outbound customer inquiries via phone, email, or chat.
Provide accurate information and effective solutions in a timely manner.
Maintain a high level of professionalism and empathy in every interaction.
Record customer interactions and update relevant databases.
Collaborate with internal teams to resolve complex issues.
JOB REQUIREMENTS
Fluency in Mandarin and Cantonese is a must.
Good spoken and written English.
Excellent communication and interpersonal skills.
Able to work night shifts and weekends on a rotational basis.
SPM or higher qualification with a valid certificate.
Fresh grads are encouraged to apply; candidates with 1+ year in customer service will have an advantage.
Job Type: Full-time
Experience:
Customer service: 1 year (Preferred)
Language:
Mandarin (Required) Cantonese (Required)
Work Location: In person
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Job Detail
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Job IdJD1125808
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned