Job Description

Manpower Staffing Services (Malaysia) Sdn. Bhd. Hiring! Full Time Customer Service - Mandarin ?? in WP Kuala Lumpur, , , Earn up to MYR 4,500 - Ricebowl
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Customer Service - Mandarin ??
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MYR3,500 - MYR4,500 Per Month
Sentral, and +2 other locations
Fresh Graduates
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Posted 2 hours ago o Closing 8 Dec 2026
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Working Location Near Station

• Kuala Lumpur Sentral, Kuala Lumpur, Kuala Lumpur, Malaysia Sentral WP Kuala Lumpur Malaysia 50470
• Prima Avenue 8Cyberjaya, Cyberjaya, Selangor, Malaysia Malaysia
• GtowerKuala Lumpur, Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia

Requirements
Min. SPM with cert and above
Experience: prefer at least 6 months experience in customer service, but fresh graduate are welcome to apply
Excellent verbal/written communication.
Strong problem-solving and multitasking abilities.
Proficiency with basic computer skills.
Patience and empathy when handling frustrated customers.
Proficiency in Mandarin and English (Read/Write/Speak)
Responsibilities
:
We are seeking a Customer Service Representative to join our team! In this role, you'll be the first point of contact for our customers, providing exceptional support via phone, email, and chat. You'll resolve inquiries, process orders, and ensure a seamless customer experience while upholding our company's values.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and live chat.
Troubleshoot and resolve issues related to orders, accounts, or services.
Process orders, returns, and exchanges accurately.
Maintain detailed records of customer interactions in our CRM system.
Collaborate with internal teams (Sales, Logistics, Tech) to escalate complex cases.
Identify opportunities to improve customer satisfaction and loyalty.
Benefits

• Training provided
• Allowance
• 5 working days

Skills
Customer Service Communication Skills Multilingualism (Malay English Mandarin) Problem Solving Active Listening Conflict Resolution Empathy
How to go to Manpower Staffing Services (Malaysia) Sdn. Bhd. by MRT, LRT or other public transport?
Sentral
Nearby Public Transportation
All LRT MRT KTM Monorail
KTM - KL SENTRAL
0.0 km
LRT - KL SENTRAL
0.0 km
MRL - KL SENTRAL
0.0 km
MRT - MUZIUM NEGARA
0.4 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
1.0 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.4 km
MRT - PASAR SENI
1.4 km
MRL - MAHARAJALELA
1.5 km
KTM - MID VALLEY
1.8 km
MRT - MERDEKA
2.0 km
-
Nearby Public Transportation
MRT
PUTRAJAYA SENTRAL
1.5 km
CYBERJAYA CITY CENTRE
1.7 km
-
Nearby Public Transportation
All LRT MRT KTM Monorail
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
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Skills Required