Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

• Kelana Centre PointJalan SS 7/19 3 Petaling Jaya Selangor Malaysia 47301

Penerangan Kerja
Kelayakan

• Min. 1 year customer service experience in BPO or banking preferred
• Degree holder or above; fresh grads are welcome
• Fluent in English & Mandarin (spoken & written)
• Willing to work on rotational shifts if required
• Good communication skills and ability to build strong customer rapport

Tanggungjawab

• Assist and educate customers on self-service and digital banking channels
• Handle account/transaction inquiries and provide solutions
• Conduct call-backs and follow-ups when needed
• Perform basic KYC checks and ensure compliance
• Deliver a professional, customer-first experience

Manfaat

• 5 working days
• Training Provided
• Allowance Provided
• Annual leave/Medical leave
• Near to public transport

Kemahiran
Mandarin Language Proficiency Customer Service Banking Knowledge Communication Skills Problem-Solving Active Listening Empathy Conflict Resolution
1 Laluan Pengangkutan Awam berdekatan Cari Stesen Berdekatan
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required