Customer Service Mandarin Speaker Basic Up To 4.5k March Intake
Shah Alam, Malaysia
Job Description
Benefits
- Work on Public Holiday - Double pay
- Annual Leave up to 18 days
- Medical and Health Insurance
- Night shift - RM 20/day
- KPI up to RM 500
- EPF, SOCSO
- Permanent
- Training will be provided
- SPM/STPM or equivalent certificate holders with at least 2 years of work experience
- Diploma / Degree Fresh are welcome to apply
- Possesses good communication skills (verbal and written Chinese), & strong Mandarin verbal ability due to need to liaises with China Market.
- This is 24/7 shift work (5 days work 2 days off)
- Willing to work at UOA Business Park. (Near to Putra LRT line and KTM about 5min walk)
- Handles and responds to customer enquiries and complaints through phone, and/or e-mails.
- Ensures all customer inquiries/ issues/ complaints are resolved according to the company\'s processes and procedures.
- Identifies and escalates difficult and complex issues to senior team members.
- Maintains a positive, empathetic and professional attitude towards customer.
- Resolves customer requests and problems by making appropriate booking changes based on company\'s processes and procedures, as well as activity terms and conditions.
- Keeps updated with company procedures and processes
Shortlisted will be contact soon. Job Types: Full-time, Fresh graduate Salary: RM3,000.00 - RM5,000.00 per month Benefits:
- Health insurance
- Professional development
- Rotational shift
- Performance bonus
- Health insurance
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Job Detail
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Job IdJD895983
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, Malaysia
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EducationNot mentioned