Customer Service (mandarin Speaker)

Kuala Lumpur, M14, MY, Malaysia
verinon
187 Current Jobs Openings
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Job Description

Role:

Customer Service (Mandarin Speaker)

Employer:

BPO

Working Mode:

On Site

Working Hours:

Rotational shifts (24/7 coverage, Mon-Sun)

Job Type:

Permanent

Job Location:

Cyberjaya

Language:

Mandarin

Experience:

Fresh Grad with good communication skill / Minimum 6 months - 1 year experience in Customer Service (preferred)

Applicants:

Open to local Malaysian citizen candidates mandarin speaker

JOB DESCRIPTION



Respond to customer inquiries via phone, chat, or email.

Provide accurate product/travel information and support.

Ensure high levels of customer satisfaction with professional service.

Troubleshoot and resolve customer issues effectively.

Maintain updated records of customer interactions.

JOB REQUIREMENTS



Proficiency in Mandarin (spoken and written).

Good command of English.

Strong communication and interpersonal skills.

Able to work on a rotating shift schedule (including weekends and public holidays).

SPM or higher qualification with a valid certificate.

Fresh grads encouraged to apply; customer service experience is a plus.

Job Type: Full-time

Experience:

Customer service: 1 year (Required)
Language:

Mandarin (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1125809
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned
 
 
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