Job Description

?? Customer Service (Mandarin Speaker) ??, ?? up to MYR 2,800, Papan Memorial Berhad Perak ????? - Ricebowl
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Customer Service (Mandarin Speaker)
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MYR2,300 - MYR2,800 Per Month
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Fresh Graduates
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Posted 4 hours ago o Closing 18 Dec 2025
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• At least Secondary School (SPM) or equivalent.
• Fresh graduates / Entry level applicants are encouraged to apply.
• Mandarin speaker prefer.
• Able to communicate in Mandarin and Cantonese. Speaking any other additional language is an advantage.
• Must be a team player, pleasant personality and a people person.
• Independent and problem solver.
• Proficient in MS Office.
• Good interpersonal and communication skills.
• Able to work on shift, weekend and public holidays.
• Experience in customer relation / tele-marketing / front desk / other related field.

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• Establish rapport and long-term relationships with customers while providing excellent customer service.
• Accept customer inquiries about products and services.
• Keep records of customer interactions or transactions, record detailed information of inquiries, complaints or comments, and be able to analyse different situations of customers and solve problems in a targeted manner.
• Check to ensure that appropriate solutions have been made to solve the customer's problem.
• Work well with sales and operations team.
• Manage multiple customer contact channels to ensure customer satisfaction.
• Provide general operation and sales support.
• Have team spirit and help each other with the team to complete the work together.

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• Salary Range: RM 2,300.00 - RM 2,800.00
• EPS, SOCSO, EIS
• Increment
• Yearly bonus depends on performance
• Annual and medical leave shall be in accordance with the prevailing labour law

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Communication Skills Problem-Solving Skills Time Management Empathy Adaptability Microsoft Office

Skills Required