Job Description

Daythree Business Services Hiring! Full Time Customer Service (Mandarin Speaker) in Selangor, Earn up to MYR 3,800 - Ricebowl
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Customer Service (Mandarin Speaker)
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MYR3,000 - MYR3,800 Per Month
,
Fresh Graduates
Fewer than 15 applicants. Your chances are good!
Posted 22 minutes ago o Closing 5 Oct 2025
Fewer than 15 applicants. Your chances are good!
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Requirements

• Strong communication and writing skills in Mandarin.
• Minimum education: SPM
• Fresh graduates with a Diploma or Degree are encouraged to apply as training will be provided.
• 6 months to 1 year of experience in customer service or contact center (preferred).
• Fresh graduates are also encouraged to apply
• Ability to work well with and support the customer service team.
• Willing to interact with customers from different cultures and backgrounds.
• Comfortable working independently.
• Able to assist both local and international customers.
• Ability to perform well in a fast-paced environment.

Responsibilities

• Attend to customer inquiries, complaints, reviews, and feedback through calls and emails.
• Assess customers' needs and recommend suitable products and services.
• Build a friendly and helpful relationship with customers.
• Respond to customer queries in a timely and accurate manner.
• Update our internal database with feedback and details of customer interactions.
• Gather customer feedback and share IT with teammates or team leaders.
• Work well with the customer service team.
• Stay up-to-date with products and services available to customers.

Benefits

• Health insurance
• Opportunities for promotion
• Professional development
• EPF SOCSO

Additional Benefits

• Training Provided

Skills
Customer Service Mandarin Language Proficiency Active Listening Problem Solving Communication Skills Conflict Resolution
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Skills Required