Basic RM 3,100 + RM 600 (Allowance with min 120 production hours) + night shift up to RM400 + KPI Allowance RM500
Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process
Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments,
feedbacks and other raising issue related to the company's products.
To exceed customers expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Requirements:
Candidate must possess at least a SPM.
Required language(s): English (able to converse in Mandarin will be an added advantage).
Minimum 1 year of working experience in the service industry will be an added advantage
for this position.
Fresh graduates who are interested to start their career in a call center are also encouraged
to apply - Full Training Provided
Applicant must be willing to work on rotational shifts and off day
Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Applicant must be willing to work in Ara Damansara, Selangor
Benefit:
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader
>Senior Team Leader > Assistant Manager > Manager > Senior Manager
IJP - Internal job program. Opportunity to transfer to the candidate's favourite departments
(Eg. Finance, Human Resource and etc.), to accept different challenges within the company
after 1 year.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM4,100.00 per month
Benefits:
Professional development
Ability to commute/relocate:
Ara Damansara: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Can you speak in mandarin ?
Can start immediate ?
Need to serve notice ?
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.