Customer Service Non Voice (mandarin)
Kuala Lumpur, Malaysia
Job Description
- Understand customer enquiries and respond via applicable channels: email, chat.
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.
- Provide a high level of professionalism and competent customer service.
- Able to communicate effectively with customers in a friendly and polite manner following the client\'s processes.
- Able to read, write, and speak fluently and spontaneously in English and Mandarin.
- 5 days working
- RM 4000 - 4500 (Basic) +300 KPI + 300 Shift Allowance
- Fresh Graduates are welcome to apply
- EPF & SOCSO
- Medical leave
- Annual leave
- Rest & relax area.
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
- Annual Leave
- Medical Insurance
- Annual Bonus
- 5 Working Days
- Performance Bonus
- Allowance Provided
- Training Provided
Ricebowl
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Job Detail
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Job IdJD1075757
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned