Customer Service Non Voice (mandarin Speaker)

Kuala Lumpur, Malaysia

Job Description

KAALI HR Sdn. Bhd. Hiring! Full Time Customer Service - Non Voice (Mandarin Speaker) in WP Kuala Lumpur, Earn up to MYR 5,000 - Ricebowl
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Customer Service - Non Voice (Mandarin Speaker)
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MYR4,500 - MYR5,000 Per Month
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Fewer than 20 applicants. You still have a chance!
Posted 22 minutes ago o Closing 19 Feb 2026
Fewer than 20 applicants. You still have a chance!
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Requirements

  • Proficiency in Mandarin (reading and typing) is mandatory
  • Good command of English.
  • Minimum Diploma qualification with at least 1 year working experience; OR
  • Degree holders are encouraged to apply (fresh graduates welcome).
  • Willing to work on-site at KL Sentral (Work at Office).
Responsibilities
  • Provide customer support for a social media platform via chat and email channels (non-voice)
  • Handle inquiries, and feedback in a professional and timely manner
  • Ensure a positive customer experience by delivering accurate information and effective solutions
  • Escalate complex issues to relevant teams when necessary, while ensuring follow-up and resolution
  • Maintain proper documentation and records of customer interactions
  • Adhere to service guidelines, response time standards, and internal policies
  • Collaborate with team members and contribute to a supportive team environment
Benefits
  • Paid training will be provided.
  • Shift and KPI Allowance
  • Annual Leave + Medical Leave + EPF + SOCSO
  • MNC and friendly working environment.
Additional Benefits
  • 5 Working Days
  • Training Provided
  • Allowance Provided
Skills
Mandarin Mandarin Language Proficiency
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Job Detail

  • Job Id
    JD1196309
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 5,000 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned