Job Description

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Customer Service Officer (Emergency Response)
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MYR1,800 - MYR2,500 Per Month
Sentral, and +2 other locations
Fresh Graduates
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Posted 5 hours ago o Closing 2 Feb 2027
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Working Location Near Station

• Jalan Bangsar 26, Bangsar, WP Kuala Lumpur, Malaysia Sentral WP Kuala Lumpur Malaysia 59000
• Jalan Simpang Tiga, Kuching, Kuching Division, Sarawak, 93000, Malaysia Kuching Sarawak Malaysia 93000
• Jalan Graha Maju, Kampung Jawa, Malacca City, Central Malacca, Malacca, 75300, Malaysia Malacca City Melaka Malaysia 75300

Requirements
Recognized DIPLOMA or equivalent
Willing and able to work on shift
Fresh graduates without experience but eager to learn are welcome
Responsibilities
To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.
To attend the 999 calls according to specified Response Centre practice and procedure.
To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy)
Benefits

• RM1,800.00 - RM2,500.00 per month including allowances & OT
• Health insurance
• Opportunities for promotion
• Professional development
• Attendance bonus
• Overtime pay
• Performance bonus

Skills
Effective Communication Empathy
How to go to Cretev Sdn Bhd by public transport?
Sentral
Nearby Public Transportation
All LRT MRT KTM Monorail
LRT - BANK RAKYAT BANGSAR
0.2 km
KTM - KL SENTRAL
0.9 km
LRT - KL SENTRAL
0.9 km
MRL - KL SENTRAL
0.9 km
KTM - MID VALLEY
1.1 km
MRT - MUZIUM NEGARA
1.3 km
MRL - TUN SAMBANTHAN
1.3 km
LRT - ABDULLAH HUKUM
1.4 km
KTM - ABDULLAH HUKUM
1.4 km
KTM - SEPUTEH
1.7 km
KTM - ANGKASAPURI
1.9 km
KTM - KUALA LUMPUR
1.9 km
LRT - KERINCHI
1.9 km
Important Information
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Skills Required