Job Description

Cretev Hiring! Full Time Customer Service Officer (Emergency Response) in WP Kuala Lumpur, Sarawak, Melaka, Earn up to MYR 2,500 - Ricebowl
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Customer Service Officer (Emergency Response)
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MYR1,800 - MYR2,500 Per Month
Sentral, and +2 other locations
Fresh Graduates
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Posted 23 minutes ago o Closing 8 Feb 2027
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Working Location Near Station

• Jalan Bangsar 26, Bangsar, WP Kuala Lumpur, Malaysia Sentral WP Kuala Lumpur Malaysia 59000
• Jalan Simpang Tiga, Kuching, Bahagian Kuching, Sarawak, 93000, Malaysia Kuching Sarawak Malaysia 93000
• Jalan Chan Koon Cheng, Bandar Hilir, Bandaraya Melaka, Melaka Tengah, Melaka, 75000, Malaysia Malacca City Melaka Malaysia 75000

Requirements
Recognized DIPLOMA or equivalent
Willing and able to work on shift
Fresh graduates without experience but eager to learn are welcome
Responsibilities
To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.
To attend the 999 calls according to specified Response Centre practice and procedure.
To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy)
Benefits

• RM1,800.00 - RM2,500.00 per month including allowances & OT
• Health insurance
• Opportunities for promotion
• Professional development
• Attendance bonus
• Overtime pay
• Performance bonus

Skills
Effective Communication Empathy
How to go to Cretev Sdn Bhd by MRT, LRT or other public transport?
Sentral
Nearby Public Transportation
All LRT MRT KTM Monorail
LRT - BANK RAKYAT BANGSAR
0.2 km
KTM - KL SENTRAL
0.9 km
LRT - KL SENTRAL
0.9 km
MRL - KL SENTRAL
0.9 km
KTM - MID VALLEY
1.1 km
MRT - MUZIUM NEGARA
1.3 km
MRL - TUN SAMBANTHAN
1.3 km
LRT - ABDULLAH HUKUM
1.4 km
KTM - ABDULLAH HUKUM
1.4 km
KTM - SEPUTEH
1.7 km
KTM - ANGKASAPURI
1.9 km
KTM - KUALA LUMPUR
1.9 km
LRT - KERINCHI
1.9 km
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Skills Required